Basic information
| Controller | Servicios Deportivos PadelMagic, S.L. · Tax ID B47781067 |
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| Purposes | To answer your enquiries, prepare your quotes and follow them up, manage customer orders, send you offers if you agree, and measure use of the website if you accept measurement cookies. |
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| Legal basis | Your request and the pre-contractual or contractual relationship, your consent, and compliance with legal obligations. |
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| Recipients | We do not share data with third parties unless required by law. Our hosting, email and analytics providers process it on behalf of PadelMagic. |
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| Rights | Access, rectification, erasure, objection, restriction, portability and withdrawal of consent. |
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| More information | In the sections below. |
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Data controller
Servicios Deportivos PadelMagic, S.L. ("PadelMagic"), Tax ID B47781067, with registered address at C/ Plomo 5, Nave 6, 47012 Valladolid (Spain).
For any question about your data you can write to info@padelmagic.es or call +34 615 520 003 or +34 606 392 955.
What data we process
- Contact form: name, email, phone, country, number of courts, your profile (club, local council, hotel, private individual or other), the products you are interested in, your project timeline and your comments.
- Quote calculator: the same contact details, your city and the court configuration you choose.
- Email, phone and WhatsApp: the data you give us when you write to or call us.
- Customers: in addition, the data needed for the order, manufacturing, transport, installation and invoicing.
- Browsing: if you accept measurement cookies, data on how the website is used (pages viewed, device type and approximate location) through Google Analytics.
We do not ask for special categories of data. The required fields in the forms are needed to deal with your request: if you do not fill them in, we will not be able to reply. If you give us data about another person, you must have informed them beforehand.
Why we use it and on what legal basis
| Purpose | Legal basis |
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| Answering your enquiries and preparing your quote | Pre-contractual steps taken at your request (art. 6.1.b GDPR) and your consent when you submit the form (art. 6.1.a GDPR). |
| Following up the quote you requested | Pre-contractual steps taken at your request (art. 6.1.b GDPR). |
| Managing orders, manufacturing, delivery, installation, warranty and invoicing | Performance of the contract (art. 6.1.b GDPR) and legal, accounting and tax obligations (art. 6.1.c GDPR). |
| Sending you offers and news about our courts and services by email or phone | Your consent (art. 6.1.a GDPR and art. 21 LSSI-CE). If you are already a customer, our legitimate interest in telling you about products similar to those you purchased (art. 21.2 LSSI-CE). You can unsubscribe at any time, including from each message. |
| Measuring use of the website to improve it | Your consent to measurement cookies (art. 6.1.a GDPR and art. 22.2 LSSI-CE). |
| Handling requests to exercise your rights | Legal obligation (art. 6.1.c GDPR). |
We do not make automated decisions or build profiles that have legal effects on you.
How long we keep it
- Enquiries and quotes that do not lead to an order: one year from the last contact.
- Customers: for as long as the business relationship lasts and, after that, for the legal periods (six years for accounting records under article 30 of the Spanish Commercial Code, plus the applicable limitation periods).
- Commercial offers: until you withdraw your consent or unsubscribe.
- Web analytics: the period set in Google Analytics, up to 14 months.
After these periods, the data is deleted or blocked for as long as liability may arise.
Who we share it with
We do not sell or share your data with third parties. It is only disclosed to public authorities, courts or law enforcement when the law requires it.
To provide our service we use providers that process data on behalf of PadelMagic, under a data processing agreement and without being able to use it for their own purposes:
- Soluciones Tecnológicas Algarsys, S.L. (Spain): website development and hosting, on servers located in the European Union.
- Google Ireland Limited: corporate email (Google Workspace) and, only if you accept measurement cookies, Google Analytics.
If you write to us on WhatsApp, WhatsApp Ireland Limited processes your data under its own privacy policy.
International transfers
Google may process some data in the United States. Google LLC participates in the EU-U.S. Data Privacy Framework, which the European Commission considers to provide an adequate level of protection, and also applies standard contractual clauses approved by the Commission.
Your rights
You can exercise these rights at any time:
- Access: find out what data of yours we process.
- Rectification: correct inaccurate data.
- Erasure: ask us to delete your data.
- Objection and restriction: object to the processing or ask us to restrict it.
- Portability: receive your data in a structured format.
- Withdrawal of consent, without affecting processing carried out before.
Write to info@padelmagic.es or by post to C/ Plomo 5, Nave 6, 47012 Valladolid (Spain), stating the right you are exercising and including proof of identity. We will reply within one month.
If you believe we have not handled your request properly, you can lodge a complaint with the Spanish Data Protection Agency (AEPD) or with the supervisory authority of the country where you live.
Security
We apply appropriate technical and organisational measures to protect your data against loss, unauthorised access or alteration: encrypted connection (HTTPS), access limited to the staff who need it, and backups.
Minors
The website is aimed at clubs, businesses, public authorities and adult individuals. We do not knowingly collect data from children under 14.
Changes to this policy
We may update this policy to reflect changes in the law or on the website. The date of the last update is shown at the top of the page.
